Here you will find answers to the questions our clients ask most often about account opening, deposits and withdrawals, trading and more.
Account opening
Contact us at clientes@sekoia.com.uy. We will send you the account opening forms and let you know which documents each account holder and each authorised person needs to provide.
- Valid identity document (front and back) for each account holder and each authorised person, photographed against a light background. Please make sure the image is legible.
- Utility bill in the account holder’s name, issued within the last three months. The address must match the one stated in the account opening forms.
- Source of funds documentation supporting your investments; for example: tax returns with their supporting workpapers, your last three payslips or your last three monotributo (simplified tax regime) payments, among others.
- W-8BEN form, completed and signed by each account holder.
All account holders must sign every page of the account opening documents, except for the account holder identification form, which is individual: each holder completes and signs their own.
No. There is no minimum amount, and you can open your account without making an initial investment.
Once we have received all the documents, completed and signed, your account will be enabled and ready to operate within the same day, and you will be assigned an account number that identifies you as a client.
Yes. Our app is available for iOS and Android and can be downloaded from the App Store and Google Play.
Access and account statements
On the “Consultas Online” login screen, select “Forgot my password”. We will send an email to the address registered on your account with the steps to create a new one. If you no longer have access to that email address, please contact us.
Log in to “Consultas Online” with your username and password, or use the mobile app. There you will find your transactions, your holdings and your portfolio performance, and you can download your account statement as a PDF.
Deposits and withdrawals
By bank transfer from an account held in your own name. You will find the bank details for the transfer within “Consultas Online”.
By bank transfer, only to a bank account abroad held in your own name.
You can request a withdrawal through our contact channels or start the request in “Consultas Online”.
Yes. In that case, the funds are not transferred directly: bonds are purchased with the balance in your account abroad, transferred to the local market and sold there, and the proceeds of that sale are credited to your local bank account.
Trading
Send your order to our trading desk through our contact channels, stating whether you wish to buy or sell, the instrument and the quantity.
US market: 9:30 am to 4:00 pm, New York time. In Uruguay time (UTC−3), this is 10:30 am to 5:00 pm while US daylight saving time is in effect (approximately March to November), and 11:30 am to 6:00 pm for the rest of the year.
On US public holidays the US market is closed and trading is not possible.
You can find our current fees and commissions at www.sekoia.com.uy.
Investment funds
It is a vehicle that pools capital from many investors and places it in the hands of a professional team, who invest it in a diversified portfolio of assets, such as bonds, shares or short-term instruments.
When you invest, you acquire a share in the fund, whose value tracks the performance of the portfolio. This gives you access to diversification and professional management with smaller amounts than you would need to build that portfolio on your own, and you can choose between funds with different levels of risk and investment horizons.
Investments in investment funds are not bank deposits, their returns are not guaranteed and their value may go up or down. Past performance is not a guarantee of future returns.
Contact
WhatsApp: +54 9 11 6782-5721
Email: info@sekoia.com.uy
Business hours: Monday to Friday, 10:00 am to 6:00 pm, Uruguay time (UTC−3).



